Failing to turn up for an appointment or not giving the clinic at least 24 hours notice to cancel an appointment has an adverse effect on other patients and the smooth running of the clinic. It leads to:

– An increase in the waiting time for appointments
– Frustration for patients who require emergency appointments at short notice

In an attempt to try and resolve this, JT Chiropractic has in place the following policy:

Missed appointments or late cancellations (less than 24 hours notice) will incur a £10 charge.

If you cannot attend by giving us at least 24 hours notice either by phone (0151 632 3344), email ( or by responding to our text message or email reminder.

For New Patients

If you simply do not show up to your appointment after booking or fail to notify us at least 24 hours before the appointment, the prepaid deposit (£36), is forfeited for the appointment.


Please try to arrive 5 minutes before your scheduled appointment time. Our waiting room is open and available for you to use. On occasion, a patient might take a little longer to treat. Please be patient with us, we do our best to give each individual the time they require to be treated appropriately and this sometimes leads us to overrun. We know this can be frustrating when you have arrived on time.